Report an Issue

Email us within 7 days of delivery with your order number, a description of the issue, and clear photos of the package and product.

Eligible Situations

• Item arrived damaged or materially different from the order.
• Package was incomplete or incorrectly fulfilled.
• Another remedy is required by applicable consumer law.

Non-returnable Situations

Opened, used, altered, temperature-sensitive, or custom items may not be returnable unless required by law. We cannot accept returns sent without prior authorization.

Refunds and Replacements

Approved refunds are issued to the original payment method after review. Processing times depend on the payment provider.

Contact: chenfu894@gmail.com