Diyoo Store

Frequently Asked Questions

Quick answers about orders, shipping, products, and support.

Who can order?

Only adults who meet the legal age and requirements in their location may use the store.

Are products for human use?

Products labeled for research use are not for human or animal use. Review product labeling and applicable law.

Do you ship internationally?

International shipping may be available where lawful. Customs rules vary by destination.

How long does shipping take?

Typical estimates are 2–6 business days domestically and 6–18 business days internationally after processing.

How do I report a problem?

Email your order number and supporting photos to chenfu894@gmail.com.